Separate prescription drop-off from consultations and dispensing: ticket kiosk, voice calls in order, and a phone message when the turn is near — with hardware and installation.
A crowded pharmacy wears out pharmacists and delays patients.
Everyone stands in front of the pharmacist, and no one knows who came first.
Customers hand in their prescription, then stand and wait until their name is called.
No figures on peak hours or service time per customer.
A clear experience from the moment customers walk in until they leave.
On the ticket kiosk, in their own language, with one tap on a clear button.
A ticket with their number, where to go, how many are ahead, and a QR code to follow their turn by phone.
Their number appears on screen with a voice call naming the counter, plus a message when their turn is near.
When they're done, they rate the visit on their phone — and you see it in your reports.
For any organization with a queue: for customers, staff and management.
A large, clear interface everyone understands, starting with a language choice.
Any TV in the waiting area becomes a call screen.
Everything staff need on one fast screen.
A QR code on the ticket opens a live page: how many people are ahead and the estimated wait.
A message when the ticket is issued, when the turn is near, and when they're called.
Priority tickets are called first, and each service has its own route.
Each building has its own kiosks, services, numbering and screens — all managed from one admin panel.
Arabic, English, French and Turkish are built in. Add any other language, with full right-to-left support.
Your organization's name, welcome line and color on the kiosk, tickets and screens, plus a permanent notice on the kiosk.
We choose the right hardware for your size with you, supply and install it, set the system up, and train your team so they start with confidence.
Equip my organizationWe set up services and routes to fit your business — from a single counter to dozens of branches.
A touchscreen ticket kiosk with a thermal printer, call screens with speakers in the waiting areas, and a device (computer or tablet) for each staff member at a counter. We work out the right numbers with you, then supply, install and set everything up.
Yes. The pharmacy can be part of the patient's route in the hospital, with a one-click transfer after the clinic, and separate queues for drop-off, dispensing and consultations.
Arabic, English, French and Turkish are built in across the kiosk, tickets, call screens, voice calls, the phone page, messages and staff screens. Any other language can be added and translated from the admin panel.
They scan the QR code on the ticket to open a page on their phone showing how many people are ahead and the estimated wait, updated live. You can also turn on SMS or WhatsApp alerts when their turn is near and when they're called.
Yes. Each building has its own services, kiosks, screens and ticket numbering, and management follows them all from one dashboard with combined reports.
The dashboard warns you when paper is running low. If printing fails, the kiosk shows the number on screen so the customer can remember it — service never stops.
Of course. Book a demo and we'll show you the full system in action: from issuing a ticket to calls and reports.
It depends on the number of buildings, counters, kiosks and screens, and add-ons such as messaging. Send us your details and we'll send you a clear quote.
Tell us about your organization and we'll get in touch to show you the system and suggest the right setup and price.